API - General issue - Identified
Incident Report for Payoneer
Resolved
This incident has been resolved.
Posted Sep 07, 2023 - 17:50 IDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 07, 2023 - 17:29 IDT
Update
Dear client,

The issue is caused due to a service degradation on one of our 3rd party provider's service, which is currently being handled by their engineering teams with high priority.
Posted Sep 07, 2023 - 16:07 IDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 07, 2023 - 15:14 IDT
Identified
Dear Client,

Please be informed that we are currently experiencing a technical issue with our API.

We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.

Please feel free to reach out to our Client Services team at the phone numbers below.



Regards,

The Client Services Team



US Toll Free: +1.888.502.8333 ext. 444

US Land Line: +1.646.328.0950 ext. 444

UK: +44.203.318.9054 ext. 444

Germany: +49.89.7210.1064.746 ext. 444

Russia: +7.499.979.9781 ext 444

Israel: +972.732633578 ext. 444
Posted Sep 07, 2023 - 14:45 IDT
This incident affected: API.
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