API - General issue

Incident Report for Payoneer

Resolved

This incident has been resolved.
Posted Dec 12, 2023 - 17:19 IST

Update

We are continuing to work on a fix for this issue.
Posted Dec 12, 2023 - 15:09 IST

Update

We are continuing to work on a fix for this issue.
Posted Dec 12, 2023 - 14:07 IST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 12, 2023 - 12:58 IST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 12, 2023 - 12:29 IST

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 12, 2023 - 12:15 IST

Investigating

Dear Client,

Please be informed that we are currently experiencing a technical issue with our API.

We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.

Please feel free to reach out to our Client Services team at the phone numbers below.



Regards,

The Client Services Team



US Toll Free: +1.888.502.8333 ext. 444

US Land Line: +1.646.328.0950 ext. 444

UK: +44.203.318.9054 ext. 444

Germany: +49.89.7210.1064.746 ext. 444

Russia: +7.499.979.9781 ext 444

Israel: +972.732633578 ext. 444
Posted Dec 12, 2023 - 11:45 IST
This incident affected: API and Mass payout account.