Payoneer general system degradation

Incident Report for Payoneer

Resolved

This incident has been resolved.

Posted Sep 09, 2024 - 14:46 IDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 09, 2024 - 14:03 IDT

Investigating

Dear Client,

Please be informed that we are currently experiencing a technical issue.

We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.

Please feel free to reach out to our Client Services team at the phone numbers below.

Regards,

The Client Services Team

US Toll Free: +1.888.502.8333 ext. 444

US Land Line: +1.646.328.0950 ext. 444

UK: +44.203.318.9054 ext. 444

Germany: +49.89.7210.1064.746 ext. 444

Israel: +972.732633578 ext. 444

Posted Sep 09, 2024 - 13:39 IDT

This incident affected: API, Mass payout account, and Payoneer account.