This incident has been resolved.
We apologize for any inconvenience.
Posted May 08, 2025 - 22:25 IDT
Update
We are continuing to monitor for any further issues. Thank you for your patience and understanding.
Posted May 08, 2025 - 21:38 IDT
Update
We are continuing to monitor for any further issues.
Posted May 08, 2025 - 21:27 IDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 08, 2025 - 21:21 IDT
Update
We are continuing to work on a fix for this issue.
Posted May 08, 2025 - 20:22 IDT
Identified
The issue has been identified and a fix is being implemented.
Posted May 08, 2025 - 19:47 IDT
Update
We are continuing to investigate this issue.
Posted May 08, 2025 - 19:08 IDT
Investigating
Dear Client,
Please be informed that we are currently experiencing a technical issue.
We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.
Please feel free to reach out to our Client Services team at the phone numbers below.
Regards,
The Client Services Team
US Toll Free: +1.888.502.8333 ext. 444
US Land Line: +1.646.328.0950 ext. 444
UK: +44.203.318.9054 ext. 444
Germany: +49.89.7210.1064.746 ext. 444
Israel: +972.732633578 ext. 444
Posted May 08, 2025 - 18:29 IDT
This incident affected: API, Mass payout account, Payments, Registration, and Payoneer account.