Payoneer general system degradation

Incident Report for Payoneer

Resolved

This incident has been resolved.

Posted Mar 02, 2024 - 16:12 IST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 02, 2024 - 15:10 IST

Investigating

Dear Client,

Please be informed that we are currently experiencing a technical issue.

We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.

Please feel free to reach out to our Client Services team at the phone numbers below.

Regards,

The Client Services Team

US Toll Free: +1.888.502.8333 ext. 444

US Land Line: +1.646.328.0950 ext. 444

UK: +44.203.318.9054 ext. 444

Germany: +49.89.7210.1064.746 ext. 444

Russia: +7.499.979.9781 ext 444

Israel: +972.732633578 ext. 444

Posted Mar 02, 2024 - 15:06 IST

This incident affected: API, Mass payout account, and Payoneer account.