Payments processing issue

Incident Report for Payoneer

Resolved

This incident has been resolved.

Posted Nov 19, 2024 - 21:08 IST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 19, 2024 - 20:44 IST

Update

We are continuing to investigate this issue.

Posted Nov 19, 2024 - 19:30 IST

Update

We are continuing to investigate this issue.

Posted Nov 19, 2024 - 18:57 IST

Update

We are continuing to investigate this issue.

Posted Nov 19, 2024 - 18:29 IST

Update

We are continuing to investigate this issue.

Posted Nov 19, 2024 - 18:02 IST

Update

We are continuing to investigate this issue.

Posted Nov 19, 2024 - 17:32 IST

Investigating

Dear Client,

Please be informed that we are currently experiencing a technical issue with our payments capabilities.
You may experience delays in Payments processing.

We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.

Please feel free to reach out to our Client Services team at the phone numbers below.

Regards,

The Client Services Team

US Toll Free: +1.888.502.8333 ext. 444

US Land Line: +1.646.328.0950 ext. 444

UK: +44.203.318.9054 ext. 444

Germany: +49.89.7210.1064.746 ext. 444

Israel: +972.732633578 ext. 444

Posted Nov 19, 2024 - 16:59 IST

This incident affected: Payments.