Payoneer general system degradation

Incident Report for Payoneer

Resolved

This incident has been resolved.
We apologize for any inconvenience.
Posted Apr 02, 2026 - 22:49 IDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 02, 2026 - 22:06 IDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 02, 2026 - 21:41 IDT

Update

We are continuing to work on a fix for this issue.
Posted Apr 02, 2026 - 21:18 IDT

Identified

The issue has been identified and a fix is being implemented.
Posted Apr 02, 2026 - 20:56 IDT

Investigating

Dear Client,

Please be informed that we are currently experiencing a technical issue.

We are investigating the matter with the highest level of urgency. Please refer to our status page for updates and more information on the affected components. http://status.payoneer.com/.

Please feel free to reach out to our Client Services team at the phone numbers below.

Regards,

The Client Services Team



US Toll Free: +1.888.502.8333 ext. 444

US Land Line: +1.646.328.0950 ext. 444

UK: +44.203.318.9054 ext. 444

Germany: +49.89.7210.1064.746 ext. 444

Israel: +972.732633578 ext. 444
Posted Apr 02, 2026 - 20:47 IDT
This incident affected: API, Mass payout account, Payments, Registration, and Payoneer account.